Contact Us

Providing peace of mind by making it easy to register your assets and prove ownership when needing to make a claim.

Send Us A Message

Contact us now by the below mediums. If you would like to discuss Day By Day (DBD) in more detail, please contact us at [email protected]

Address

Level 2, 420 St Kilda Road
Melbourne VIC 3004

General Support

[email protected]

    Frequently Asked Questions

    1. What is Day By Day (DBD)

    DBD is an asset registry management solution built on blockchain. It helps individuals and businesses catalogue and register their assets and valuables so that when they need to make a claim they are able to easily prove ownership.

    2. Is it free to use the DBD App?

    Yes, the DBD App is free

    3. What kinds of Asset can I register?

    You can register any type of asset or valuable that you wish to keep track of. We suggest to use the app for all assets to ensure you have adequate insurance coverage and to help speed up the claims process when required.

    4. How many assets can I upload?

    You are free to upload as many assets and valuables as you feel is necessary. There is no limit. The more you upload with up-to-date information, clear images and item values, the easier it will be to keep track of your items. This will make proving ownership simple and easy. The App home page/Dashboard will keep a running tally on the number of Assets uploaded, You can view your asset list through the proof of ownership tab.

    5. Do I need to add an image for each asset I register?

    No you don’t, however by incorporating images it helps with proving ownership if you need to make a claim, making your claim settlement quicker and easier.

    6. What types of images are suitable?

    Receipts, manuals and photos of the asset at your location. if it is jewellery, consider a photo of you wearing the item.

    7. I need to make a claim to my insurance company, how can I access my asset details that I have uploaded?

    You can view and download any of your asset details from the proof of ownership tab on the bottom of the app. Select the Assets you wish to claim and we will email you the details and images captured.

    8. Can I have multiple accounts, for example one for home and business?

    At this stage, it is one account per email address. You can use your personal email for your home/personal assets and your work/business email for any work/business related activities.

    9. Will I be able to process a claim directly from the App?

    Not at this stage, but this is a definite feature that we intend to incorporate and launch very soon. However the tool will definitely quicken up the claims process.

    10. What does Total Value of Assets mean?

    This keeps a running total of the value of the Assets and valuables uploaded. This is beneficial when calculating the value of your contents insurance policy, helping to ensure that you aren’t under or over insured on your insurance policy.

    11. What is the DBD Rewards?

    This is the reward and recognition offered and provided to members for engaging with the platform.

    • Allows members to receive rewards points for registering assets and valuables.
    • Receive additional rewards when referring new members

    12. How can I accumulate more DBD Rewards?

    At this stage, members can continue to accumulate rewards by adding assets and by referring new members.

    13. How do I know how many DBD Rewards I have?

    The APP home page/Dashboard will highlight the number of rewards you have accumulated. You can also access it via the wallet tab.

    14. Why is the blockchain relevant for DBD?

    A blockchain is an incorruptible digital ledger of economic transactions that can be programmed to record, not just financial transactions, but anything of value. It’s essentially a digital spreadsheet that is duplicated across a network of computers. The network is designed to update the spreadsheets on a regular basis. As the information is shared and regularly updated and not stored in a single location, it’s considered to be truly public and easily reconciled. 

    Blockchain is a breakthrough in the insurance industry as it allows for a much quicker settlement of claims. There is no lengthy process of verification or proof of ownership as the relevant data is already available between the relevant parties.

    Still have questions?

    Send Us A Message